Reasons why October is the best month:

  • Cold but dry weather 
  • Everything is pretty colours
  • Pumpkin pie
  • Pumpkin coffee
  • Everything being made to look spooky
  • Horror movies on TV all the time
  • Halloween
  • Jumper weather
  • Dressing up as scary things
  • Hot drinks
  • Lots of sweets
fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet, and black. A robin is sitting on his perch looking to the right.
Top Text: “PIN PAD: DO YOU WANT IT ALL ON THE CARD?”
Bottom Text: “WHAT DOES THAT MEAN?”]
As every retail robin knows, PIN pad prompts are different virtually everywhere you go. My store in particular has a question that seems to throw every single debit card user for a loop. When you pay credit it’s pretty straightforward: either sign and hit ok, or (if it’s debit being used as credit) hit cancel, hit credit, sign, and hit ok. But when you use debit, you have to type your PIN, hit enter, decide whether you want cash back (which is another rant entirely), then the final screen asks “do you want it all on the card?” after which you can hit yes or pay another way too.
Literally all this question is asking is if the customer is using multiple payment methods (like part cash/part card or using multiple cards to avoid hitting a spending limit or something), but IT NEVER FAILS TO BAFFLE PEOPLE. They either stand there helplessly trying to figure it out, ask what it means, or tentatively press yes and hope for the best. When I explain, some people are surprised that using multiple payment methods is even a thing that exists.
To be honest, it’s not the best way to word the question and it doesn’t make any sense whatsoever for it to be the LAST question. If someone is using multiple payment methods, there’s a certain order they have to do it in so it doesn’t help at all to ask this at the end, and they almost definitely know and will tell you that they’re paying multiple ways before actually doing it.
At any rate, I’ve taken to just giving instructions on what to do throughout the entire process to avoid people standing there thinking they’re done when there are two more prompts to answer, and so they don’t have to wonder what that question means. Though occasionally I’ll still get a person who feels the need to stare long and hard at the pad and make sure I’m not trying to somehow trick them when I tell them “It’s yes on the last screen.”

I used to get this shit all the time, followed by: “No, I want you to pay it.” “That’s a dumb question, where else is it going to go?” “Why is that question even there?” “Uh, obviously I want it on the card. Is the company going to pay half then?” -__-

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet, and black. A robin is sitting on his perch looking to the right.

Top Text: “PIN PAD: DO YOU WANT IT ALL ON THE CARD?”

Bottom Text: “WHAT DOES THAT MEAN?”]

As every retail robin knows, PIN pad prompts are different virtually everywhere you go. My store in particular has a question that seems to throw every single debit card user for a loop. When you pay credit it’s pretty straightforward: either sign and hit ok, or (if it’s debit being used as credit) hit cancel, hit credit, sign, and hit ok. But when you use debit, you have to type your PIN, hit enter, decide whether you want cash back (which is another rant entirely), then the final screen asks “do you want it all on the card?” after which you can hit yes or pay another way too.

Literally all this question is asking is if the customer is using multiple payment methods (like part cash/part card or using multiple cards to avoid hitting a spending limit or something), but IT NEVER FAILS TO BAFFLE PEOPLE. They either stand there helplessly trying to figure it out, ask what it means, or tentatively press yes and hope for the best. When I explain, some people are surprised that using multiple payment methods is even a thing that exists.

To be honest, it’s not the best way to word the question and it doesn’t make any sense whatsoever for it to be the LAST question. If someone is using multiple payment methods, there’s a certain order they have to do it in so it doesn’t help at all to ask this at the end, and they almost definitely know and will tell you that they’re paying multiple ways before actually doing it.

At any rate, I’ve taken to just giving instructions on what to do throughout the entire process to avoid people standing there thinking they’re done when there are two more prompts to answer, and so they don’t have to wonder what that question means. Though occasionally I’ll still get a person who feels the need to stare long and hard at the pad and make sure I’m not trying to somehow trick them when I tell them “It’s yes on the last screen.”

I used to get this shit all the time, followed by: “No, I want you to pay it.” “That’s a dumb question, where else is it going to go?” “Why is that question even there?” “Uh, obviously I want it on the card. Is the company going to pay half then?” -__-